Privacy Policy
JMKB Group Ltd customer privacy policy
This privacy notice tells you what to expect us to do with your personal information.
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Contact details
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What information we collect, use, and why
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Lawful bases and data protection rights
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Where we get personal information from
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How long we keep information
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Who we share information with
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How to complain
Contact Details
Post
7 Churchill Park
Colwick
NOTTINGHAM
NG4 2HF
United Kingdom
Telephone
0115 9699 526
info@jmkb.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
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Names and contact details
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Addresses
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Payment details (including card or bank information for transfers and direct debits)
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Transaction data (including details about payments to and from you and details of products and services you have purchased)
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Information relating to compliments or complaints
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We collect or use the following personal information for information updates or marketing purposes:
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Names and contact details
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Marketing preferences
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Website and app user journey information
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We collect or use the following personal information for dealing with queries, complaints or claims:
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Names and contact details
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Addresses
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Purchase or service history
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Witness statements and contact details
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Photographs
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Information relating to health and safety (including incident investigation details and reports and accident book records)
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Correspondence
Lawful bases and data protection rights
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
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Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
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Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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Collecting personal information helps us understand how potential clients are finding our companies and how we can improve our marketing and information to benefit both our companies and members of the public seeking out our services.
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For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
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Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
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Directly from you
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Publicly available sources
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Providers of marketing lists and other personal information
How long we keep information
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
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Any personal information voluntarily provided through our form submissions will be stored securely for the duration of our communications with that user. This data will be kept securely for 2 years following the conclusion of communications, after which time it will be securely destroyed. If you wish for us to destroy your data before this 2 year period, you may request this through the contact details provided above.
Who we share information with
Others we share personal information with:​
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Suppliers and service providers
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: info@jmkb.co.uk
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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.Â
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The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
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Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint